1. How to get fast reply for inquiry?

Send complete information to us, like below example:

Note:
Above standard specification is only for reference. If shaft size at jobsite is different , please contact with us, factory will design suitable one according to your parameter.

2. Proccedure to place order

1) confirm the elevator specification and drawing;
2) sign contract with Asia Fuji Changlin;
3) production arranged after contract confirmed and payment received;
4) after products finished, inform the customer about the delivery time and book ships;
5) arrange delivery and send documents to customer after shippment;
6) follow up with customer for after sale service.

3. Product warranty

The warranty for elevators is 18 months after delivery.

4. How do you provide after sale service

1) for installation, factory will provide installation manual for your technicians to be familiar with.
2) for commissioning, factory can provide remote guiding.
3) for special projects, factory will send engineers to site to help installing.
4) for all our agents, Asia Fuji Changlin welcome you to send your technicians to our factory to get training. Asia Fuji Changlin will cover the accomodation and transportation in our city.

5. How to report the after sale problems

1) please tell us the contract number or product serial number, factory can check the product specifications according to the code.
2) send email or call +86-13979091726